Not all Quicken desktop features are available in the App. Quicken App is compatible with iPad, iPhone, iPod Touch, Android phones and tablets. Standard message and data rates may apply for sync, e-mail and text alerts.14,500+ participating financial institutions as of October 1, 2018. Phone support, online features, and other services vary and are subject to change. Third-party terms and additional fees may apply. Monitoring alerts, data downloads, and feature updates are available through the end of your membership term.If the steps above do not resolve the issue, please contact Quicken Support. If you are seeing an EWC-DC Mismatch message, you can find more information here. If the downloaded QFX file is empty (no new transactions, 0KB file size, duplicate or missing transactions), this is an issue that can only be addressed by your financial institution as they are the ones providing the file. Select the one that matches the date and time you completed the download from the bank's website. Select the Downloads folder in the left panel. In Quicken, go to File > Import > Bank or Brokerage File (OFX, QFX). You can also import the QFX file from inside the program.In Finder, select the Downloads folder in the left panel. In macOS, the Downloads folder can be accessed through Finder.The default download location for QFX files is the Downloads folder. You may need to find the QFX file on your computer and open it for it to load the transactions in Quicken. Windows Troubleshooting If the file downloads but then doesn't open in Quicken There may be an icon or button that needs to be clicked first to continue the process, such as the ones below: Sometimes, depending on the web browser being used and the settings, the Web Connect file has downloaded but isn't automatically opening in Quicken.Make sure to select the Quicken format and adjust for the dates you want to download. Once you have navigated to the download page, most banks will have settings you will need to configure before starting the download.the main list of accounts or account overview). Sometimes the Download button or link will only appear if you are viewing an account (vs.In some cases, the link will instead be a clickable symbol for downloading.After signing into the financial institution's website, look for a link titled Download or Export.While the steps to download a Web Connect file (QFX) are fairly simple, navigating through the financial institution's website to locate the file can be difficult. NOTE: Only a QFX file will allow you to download transactions from checking, savings, credit card, brokerage or retirement accounts QIF files will not work with Web Connect in Quicken.
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